NADULA 100% SATISFACTION GUARANTEE
30-Day Return & Exchange Policy
30-Day Returns
Uncut lace, unwashed & unaltered hair
Free Quality Returns
We cover return freight for defects
Fast Refund Process
Processed within 24-48 hours after receipt
30-Day Return & Exchange Guarantee
At Nadula, customer satisfaction is our top priority. We provide a 30-Day Hassle-Free Return & Exchange Window from the date your package arrives. If you are not completely satisfied with the color, curl pattern, or texture, we are here to help.
Condition Requirements
Due to health and hygiene standards, returned hair must be in its original, brand-new condition: lace must be uncut, hair unwashed, uncombed, uncolored, and unaltered with original tags and packaging intact.
Free Returns for Quality Issues
If you receive an incorrect item, wrong length, or an item with manufacturing imperfections, Nadula provides a 100% prepaid return shipping label and will expedite a replacement or full refund immediately upon request.
Need Personal Assistance?
Our official Nadula Hair Customer Support team is here to assist with tracking, deliveries, warranty claims, and exchanges.
Contact: [email protected] | +1 855-601-2820 (24/7 Online Support)